CERTIFICATION
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Start the Certification process of your product
The Halal certification process, is usually really simple, consisting of 5 steps.
Step 1 - Initial contact and filling of technical information forms
Submitting the application form along with the required documents to the email info@halal.pt
Step 2 - Review
Evaluation of all documents by the technical office of the IHP and classification of company/product as certifiable.
NAt this time, the commercial department of IHP may prepare a proposal for accreditation if the company intends to pursue certification.
Step 3 - Verification of the production process
Should the proposal be accepted by the company, the technical team from IHP sets off to the place of manufacture to verify that all procedures are consistent with those that were previously analyzed by the technical office and, if necessary, recommend some improvements.
At this time the IHP may recommend some improvements and/or disposal of any contamination of non-Halal products, or it may consider whether the company can be certified.
Step 4 - Confirmation Customer
Acceptance of all Halal criteria recommended by the IHP as well as all changes to processes and ingredients which may have been advised.
Step 5 - Certification
If the above aspects are in compliance, IHP issues the certificate, along with the contract and invoice concluding the process of Halal certification which is valid for one year.
Batch certificate
In cases concerning meat certification, a batch certificate may be required.
Certification Form
The IHP Halal certificate is an authoritative, reliable and independent testimony to support your claim as a manufacturer or operator that your products or foods meet Halal requirements. Consumers have greater confidence using products which are certified by a bonafide, reputable Halal certifying body.
Professional bona fide service
• Consumer assurance. The IHP logo is often the ultimate criteria to the Muslim consumer or businessman whether a product should be bought or not.
• Recognition & responsibility of company’s Halal status
• IHP Halal certificate – a national and international guarantee of Halal compliance
• Ongoing audits of the Halal programme ensure authenticity. IHP’s certification is not a mere paper. It is a vigorous process from the onset and is ongoing.
IHP certifies all types of products requiring Halal endorsement by the Muslim Ummah. These include food, food ingredients, cosmetics, nutrition supplements and pharmaceuticals that can be manufactured under IHP's Halal Assurance System and meet IHP standards.
IHP’s field of certification concentrates on certifying establishments as a service to the Muslim Community primarily within Portugal and beyond as needed and requested.
Note: For Indonesia, only Food and Beverages.
1 - Initial Contact
2 - Application Review
3 - Evaluation of Raw materials
4 - Stage 1 audit
5 - Stage 2 audit
6 - Certification review
7 - Certification Decision
8 - Memorandum of Agreement
9 - Surveillance audit
10 - Recertification Audit
Note: See here the Certification Procedures for Indonesia
Food Industry / Others:
• Application and review: €250
• Audit fee: €500
• Certification fee: €250
* Approximate values, subject to confirmation on a case-by-case basis.
Certification:
• Butcher shops: €25/month
• Restaurants: €15/month
** VAT at the current legal rate is added.
1. Quality Assurance
IHP is committed to promoting professionalism and excellence in the certification of Halal foods and other products in accordance with Islamic law (Shari’ah); and set uniform standards and norms to protect and preserve the rights of Muslim consumers.
Ensuring that the IHP certificate is an authoritative, reliable and independent testimony to support the manufacturer's claims that its products meet the Halal requirements set by IHP.
2. Confidentiality
IHP undertakes to treat all information supplied by or obtained from the certificate holder in respect of its processes, trade secrets, prices and operations in the strictest confidence and will not divulge such information for the benefit of any other person or company.
IHP is thus committed to promoting professionalism by adhering to high levels of confidentiality in its operations.Client information is a corporate asset which IHP holds as an Amanah (trust) in accordance with the Divine dictates of the Shari’ah (Islamic Law).
3. Impartiality
IHP shall conduct all activities surrounding certification in a manner that shall allow for continuous impartiality, objectivity, independence, freedom from conflict of interest, freedom from bias& prejudice, neutrality, fairness, open-mindedness, even-handedness, detachment and balance.
4. Non-discriminatory
IHP shall not discriminate against anyone in any way whatsoever based on their ethnicity, colour, religion, gender or similar, within all levels of the organisation.
IHP makes its services accessible to all applicants whose activities fall within the scope of its operations.
IHP suspends certification in cases when, for example:
a) The establishment’s certified management system has persistently or seriously failed to meet certification requirements, including requirements for the effectiveness of the management system;
b) The certified establishment does not allow surveillance or recertification audits to be conducted at the required frequencies, or
c) The certified establishment has voluntarily requested a suspension.
Failure to resolve the issues that have resulted in the suspension in a time established by IHP shall result in withdrawal or reduction of the scope of certification.
The certified establishment is also at liberty to voluntarily request cancellation of certification with three months written notification.
The IHP Halal logo is a registered trademark under Portuguese Law. The logo in its entirety is a trademark including any part thereof.
IHP Halal certified establishments shall only utilize the Halal logo under written authorization from IHP.
The IHP Halal logo cannot be appended to any packaging bearing a “product name/description” or “recipe suggestion” which has a connotation with pork, liquor, a name which inherently refers to Haraam products or any other Islamically offensive item e.g. ham, bacon, streaky crackle, jambon, sherry, cognac, wine, brandy, rum & raisin, pork spice, etc
IHP is committed to providing you with the best possible service and improving our services. You can use this form at any time to register a formal complaint or appeal.
1. Upon receiving a complaint or appeal, IHP confirms whether it relates to the certification activities for which it is responsible and, if so, it will be addressed.
2. Whenever you receive a complaint or appeal, IHP will formally acknowledge receipt.
3. Decisions regarding the resolution of the complaint or appeal are normally made by an IHP member independent of the process that gave rise to the complaint or appeal, and competent in the matter under evaluation; however, in specific cases, they may also be reviewed and approved by one of the members of the Impartiality Committee, safeguarding against situations that could generate a conflict of interest and consequently compromise the impartiality of the decisions.
4. The complaint may be received by email, telephone or verbally, in contact with the client, supplier or other party.
5. Whenever an employee receives a verbal or written complaint, they must register it in I. 033 – Complaint Handling Form, describing the complaint received.
6. The monitoring of the complaint handling is done in the same record.
7. The analysis, classification, and definition of the cause are done taking into account the specificity of the complaint and must be carried out and signed by those directly involved in the occurrence, under the responsibility of GQ.
8. The actions to be developed are registered and defined in IHP-I.033 – Complaint Handling Form, together with the person responsible for the handling, with the deadline for its completion being defined from the outset. The most appropriate solution and the actions to implement it are then defined.
9. GQ is responsible for the handling and resolution of the complaint.
10. IHP will inform the complainant in writing of the handling that was carried out, proceeding to close the complaint.
11. The complainant may appeal decisions regarding certification activities.
12. If you disagree with the decisions taken by the IHP, the claimant must submit IHP-I.064- appeal processing form expressly indicating the subject of the appeal, within a maximum period of ten (10) days from the date of receipt of the results.
13. The IHP will formally notify the claimant of the result and final outcome of the appeal process.
The IHP has adequate professional liability insurance to cover the risks arising from its operation and/or certification activities.
The IHP has financial stability and the resources required for the management of the implemented certification scheme(s), as can be evidenced in the annual income statement.
This Institute may finance its activity through the total revenue obtained from providing services to clients and companies that request it, without prejudice to any support that may eventually be granted to it under national or community programs supporting the activity of Product Certification Bodies or Quality.